Terms & Conditions
Thank you for considering booking a consultation with me. I look forward to speaking with you. Here are a few things that will be useful to you in relation to working together.
Terms and Conditions of Working Together
By booking a consultation with me, Rachel Gawne, you agree to the terms listed below.
When booking your consultation please check you have chosen the right time zone. I am in the UK so I may be working at different times than you expect.
Please give 24 hours’ notice of cancellation of your consultation. I often have a waiting list for last minute consults so please give me as much notice as possible so I can rebook the slot. Cancellations with less than 24 hours’ notice will be charged.
The Consultation will take place at the time indicated. If you arrive late at the meeting, we will still have to finish at the correct time so that I am ready for my next client. You will be charged the full consultation rate.
For video consultations I will send you a link to join the video meeting. If for any reason it does not work, we will find another way to communicate. Please check your emails before your consultation is about to begin.
I might ask you for more information or photographs, we can discuss this as required during your consultation. This may be required to help determine the right remedy. You will ensure that any photos or videos you send will not show nudity or private parts of the body of adults or children.
Contact Between Consultations
This will be discussed at your consultation. I might ask for email updates in-between consultations if needed.
If you are in the UK I will send your prescription to you by Royal Mail.
If you are outside of the UK I will send you a prescription for your remedies after our consultation. I will also send you a contact of where to purchase them. You can purchase the remedies from other sources if you have them.
First Aid Prescribing
We will discuss taking other remedies during your treatment. First aid consultations can also be booked in between consultations if you have an acute symptom you need help with.
Homeopathy alongside mainstream Healthcare
Homeopathy works well alongside mainstream healthcare programs and medications. You will not be asked to come off medications during your treatment. You may be asked to go for additional health checks to see if your medications are still required.
Homeopathy is not instead of Accident and Emergency Care
If you need emergency health care please contact your Doctor or Emergency Services.
I will not share your details with anyone. I am registered and abide by data protection laws in the UK. Please click through to my Privacy Notice for further information.
When you book a consultation with me, I will add your email address to my own client list so that I can contact you about your consultations, about news and courses, and about learning more about homeopathy. You can unsubscribe from this list at any time.
I am required by law to keep your consultation notes for 7 years. These will not be shared with anyone unless the law requires me to submit information for the protection of life.
Everything discussed at each consultation is confidential and will not be discussed with anyone else unless I have your specific instruction to discuss your information with other health professionals.
Code of Conduct
I abide by Homeopathy International's Code of Professional Conduct.
The use of internet, video calls, messenger, emails or telephone calls: I will take every precaution reasonably possible to ensure the privacy of your information but it cannot be guaranteed across these technologies.
If you have booked via my online booking system you will have paid for your consultation in advance.
If you have booked directly with me you can either:
- pay at the end of the consultation by card or by Bank Transfer or
- I will send an invoice to you after the consultation - please settle your invoice within 24 hours.
I offer a series of discounts for prepaid packages. For more information, click here